Integrate Atera with Retently

Send information between Atera and Retently automatically, without writing any code, using Zoho Flow.

Build your own integrations between Atera and Retently

Connect Atera and Retently with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Atera and Retently using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket resolved

Triggers when an existing ticket is resolved or closed

Alert created

Triggers when a new alert is created

Customer created

Triggers when a new customer is created

Feedback received

Triggers when new feedback is received

All Actions - Actions are the automated tasks

Add contact

Creates a new contact

Create ticket

Creates a new ticket

Create alert

Creates a new alert

Add customer

Creates a new customer

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch alert

Fetches the details of an existing alert using alert ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch customer

Fetches the details of an existing customer using customer ID

Create customer and send survey

Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Create or update customer

Creates a new customer. Update the details if the email address already exists.

Unsubscribe customer

Unsubscribes the specified customer

Add tags to feedback

Adds tags to the specified feedback

Fetch score

Fetches the details of the latest NPS score

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

What is Retently?

Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.

Reviews Survey

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Fabricroot

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