Integrate Atera with RingCentral

Send information between Atera and RingCentral automatically, without writing any code, using Zoho Flow.

Build your own integrations between Atera and RingCentral

Connect Atera and RingCentral with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Atera and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket resolved

Triggers when an existing ticket is resolved or closed

Alert created

Triggers when a new alert is created

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

All Actions - Actions are the automated tasks

Add contact

Creates a new contact

Create ticket

Creates a new ticket

Create alert

Creates a new alert

Add customer

Creates a new customer

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch alert

Fetches the details of an existing alert using alert ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch customer

Fetches the details of an existing customer using customer ID

Create team message

Creates a new team message

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch user

Fetches the details of an existing user

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch contact

Fetches the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch call by ID

Fetches the details of an existing call by ID

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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