Integrate awork with SolarWinds Service Desk

Send information between awork and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.

Build your own integrations between awork and SolarWinds Service Desk

Connect awork and SolarWinds Service Desk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate awork and SolarWinds Service Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Task created

Triggers when a new task is created in a project

Project status updated

Triggers when a project status is updated

Project created

Triggers when a new project is created

Task status updated

Triggers when a task status is updated

New Asset

Triggers when a new asset is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Change

Triggers when a new change is created

New User

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create project task

Creates a new task in the selected project

Add client

Creates a new client

Create project

Creates a new project

Update project status

Changes the status of the selected project

Update task status

Changes the status of the specified task

Fetch project status by name

Fetches the status of an existing project by name

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is awork?

awork is an intelligent project management tool for teams. It lets you plan projects, organize tasks, manage to-dos, track time, and more.

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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