Integrate Better Uptime with Freshdesk
Send information between Better Uptime and Freshdesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Better Uptime and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Heartbeat group created
Triggers when a new heartbeat group is created
Monitor created
Triggers when a new monitor is created
Monitor group created
Triggers when a new monitor group is created
Incident created
Triggers when a new incident is created
Heartbeat created
Triggers when a new heartbeat is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create incident
Creates a new incident
Create heartbeat
Creates a new heartbeat
Create monitor group
Creates a new monitor group
Create monitor
Creates a new monitor
Create heartbeat group
Creates a new heartbeat group
Update heartbeat
Updates the details of an existing heartbeat
Update heartbeat group
Updates the details of an existing heartbeat group
Update monitor
Updates the details of an existing monitor
Update monitor group
Updates the details of an existing monitor group
Fetch incident
Fetches the details of an existing incident using incident ID
Fetch heartbeat group
Fetches the details of an existing heartbeat group using heartbeat group ID
Fetch heartbeat
Fetches the details of an existing heartbeat using heartbeat ID
Fetch monitor
Fetches the details of an existing monitor using monitor ID
Fetch monitor group
Fetches the details of an existing monitor group using monitor group ID
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
What is Better Uptime?
Better Uptime is an uptime monitoring and incident management tool. It lets you schedule on-call duties, receive alerts, collaborate on solving incidents, and more.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
