Integrate BigCommerce with Help Scout

Send information between BigCommerce and Help Scout automatically, without writing any code, using Zoho Flow.

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Connect BigCommerce and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Shipment created

Triggers when a new shipment is created

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Coupon created

Triggers when a new coupon is created

Customer updated

Triggers when the details of an existing customer are updated

Product created

Triggers when a new product is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Subscriber created

Triggers when a new subscriber is created

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create order

Creates a new order

Create subscriber

Creates a new subscriber

Add customer address

Adds address details to an existing customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update customer

Updates the details of an existing customer

Update product

Updates the details of an existing product

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch product

Fetches the details of an existing product using product ID

Fetch order

Fetches the details of an existing order by ID

Fetch customer

Fetches the details of an existing customer using ID

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find user

Finds user by email address

Find customer

Finds customer by email address

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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CEO, OpIndia

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

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Toto

Technical Engineer, Master Liveaboards

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