Integrate BigCommerce with Help Scout
Send information between BigCommerce and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate BigCommerce and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Product updated
Triggers when the details of an existing product are updated
Shipment created
Triggers when a new shipment is created
Customer created
Triggers when a new customer is added
Order status updated
Triggers when the status of an existing order is updated
Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)
Coupon created
Triggers when a new coupon is created
Customer updated
Triggers when the details of an existing customer are updated
Product created
Triggers when a new product is created
Subscriber updated
Triggers when any detail of an existing subscriber is updated
Cart created
Triggers when a new cart is created
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Subscriber created
Triggers when a new subscriber is created
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create order
Creates a new order
Create subscriber
Creates a new subscriber
Add customer address
Adds address details to an existing customer
Create coupon
Creates a new coupon
Create product
Creates a new product
Update customer
Updates the details of an existing customer
Update product
Updates the details of an existing product
Update subscriber
Updates the details of an existing subscriber
Update order
Updates the details of an existing order
Fetch product
Fetches the details of an existing product using product ID
Fetch order
Fetches the details of an existing order by ID
Fetch customer
Fetches the details of an existing customer using ID
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find user
Finds user by email address
Find customer
Finds customer by email address
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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