Integrate BigCommerce with Teamwork Desk
Send information between BigCommerce and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate BigCommerce and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Product updated
Triggers when the details of an existing product are updated
Shipment created
Triggers when a new shipment is created
Customer created
Triggers when a new customer is added
Order status updated
Triggers when the status of an existing order is updated
Cart converted to order
Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)
Coupon created
Triggers when a new coupon is created
Customer updated
Triggers when the details of an existing customer are updated
Product created
Triggers when a new product is created
Subscriber updated
Triggers when any detail of an existing subscriber is updated
Cart created
Triggers when a new cart is created
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Subscriber created
Triggers when a new subscriber is created
New customer
Triggers when a new customer is created
Thread edited
Triggers when a thread in the selected inbox is edited
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
New ticket note
Triggers when a ticket note is added
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create order
Creates a new order
Create subscriber
Creates a new subscriber
Add customer address
Adds address details to an existing customer
Create coupon
Creates a new coupon
Create product
Creates a new product
Update customer
Updates the details of an existing customer
Update product
Updates the details of an existing product
Update subscriber
Updates the details of an existing subscriber
Update order
Updates the details of an existing order
Fetch product
Fetches the details of an existing product using product ID
Fetch order
Fetches the details of an existing order by ID
Fetch customer
Fetches the details of an existing customer using ID
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
What is BigCommerce?
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
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Toto
Technical Engineer, Master Liveaboards
