Integrate BugHerd with ServiceDesk Plus On-Premises

Send information between BugHerd and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between BugHerd and ServiceDesk Plus On-Premises

Connect BugHerd and ServiceDesk Plus On-Premises with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BugHerd and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Bug updated

Triggers when an existing bug is updated in the selected project

Comment added

Triggers when a comment is added to a bug in the selected project

Bug created

Triggers when a new bug is created in the selected project

Project created

Triggers when a new project is created

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request updated in template

Triggers when an existing request is updated in the selected template

Request created in template

Triggers when a new request is created in the selected template

All Actions - Actions are the automated tasks

Create project

Creates a new project

Add comment

Adds a comment to the specified task

Create bug

Creates a new bug in the selected project

Add attachment

Adds an attachment to a task

Update bug

Updates the details of an existing bug

Fetch project

Fetches the details of an existing project using project ID

Fetch bug

Fetches the details of an existing bug using external ID

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Update solution

Updates the details of an existing solution based on its ID

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

What is BugHerd?

BugHerd is a visual feedback and bug tracking tool. You can manage projects, organize issues and feedback with tags, and communicate in real-time with your team.

Developer Tools

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Toto

Technical Engineer, Master Liveaboards

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