Integrate Canny with Groove
Send information between Canny and Groove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Canny and Groove
Connect Canny and Groove with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Canny and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Post created
Triggers when a new post is created
Post status changed
Triggers when the status of a post is changed
Vote made on post
Triggers when a user votes on a post
Comment made
Triggers when a new comment is made
Note added
Triggers when a note is added to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Customer added
Triggers when a customer is added
Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks
Create post
Creates a new post
Find or create user
Finds an existing user. If the user does not exist, creates a new user.
Add comment
Adds a new comment on the specified post
Update post status
Updates the status of an existing post
Fetch user
Fetches the details of an existing user
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is Canny?
Canny is a cloud-based product management solution that lets you capture, organize, and analyze user feedback to help you make informed product decisions.
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
