Integrate Canny with Zendesk
Send information between Canny and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Canny and Zendesk
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Supported triggers and actions
Integrate Canny and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Post created
Triggers when a new post is created
Post status changed
Triggers when the status of a post is changed
Vote made on post
Triggers when a user votes on a post
Comment made
Triggers when a new comment is made
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create post
Creates a new post
Find or create user
Finds an existing user. If the user does not exist, creates a new user.
Add comment
Adds a new comment on the specified post
Update post status
Updates the status of an existing post
Fetch user
Fetches the details of an existing user
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
What is Canny?
Canny is a cloud-based product management solution that lets you capture, organize, and analyze user feedback to help you make informed product decisions.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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