Integrate Capsule CRM with BigCommerce

Send information between Capsule CRM and BigCommerce automatically, without writing any code, using Zoho Flow.

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Send new Bigcommerce customers to Capsule CRM as new people

Looking for a workflow that can automatically manage and track your online customers? This Flow can help, it adds a new person in Capsule CRM for every new customer that is added to BigCommerce. 

How it works

1. A new customer is added in BigCommerce.

2. Zoho Flow adds the contact as a person in Capsule CRM.

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Send new Bigcommerce customers to Capsule CRM as new people

BigCommerce + Capsule CRM

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

New Task

Triggers when a new open task is created

New Person

Triggers when a new person is created on Capsule CRM

New Case

Triggers when a new case is created

New User

Triggers when a new user is added

New Organization

Triggers when a new organization is created

New Opportunity

Triggers when a new opportunity is created

Customer created

Triggers when a new customer is added

Order status updated

Triggers when the status of an existing order is updated

Cart converted to order

Triggers when a cart is converted into an order (usually after completing the payment step of checkout on the storefront)

Coupon created

Triggers when a new coupon is created

Customer updated

Triggers when the details of an existing customer are updated

Product created

Triggers when a new product is created

Subscriber updated

Triggers when any detail of an existing subscriber is updated

Cart created

Triggers when a new cart is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Subscriber created

Triggers when a new subscriber is created

Order created

Triggers when a new order is created

Product updated

Triggers when the details of an existing product are updated

Shipment created

Triggers when a new shipment is created

All Actions - Actions are the automated tasks

Create Opportunity

Creates a new opportunity

Create Task

Creates a new task

Create Case

Creates a new case

Create Person

Creates a new person on Capsule CRM

Find person

Finds the details of the specified person by ID

Create customer

Creates a new customer

Create order

Creates a new order

Create subscriber

Creates a new subscriber

Add customer address

Adds address details to an existing customer

Create coupon

Creates a new coupon

Create product

Creates a new product

Update customer

Updates the details of an existing customer

Update product

Updates the details of an existing product

Update subscriber

Updates the details of an existing subscriber

Update order

Updates the details of an existing order

Fetch product

Fetches the details of an existing product using product ID

Fetch order

Fetches the details of an existing order by ID

Fetch customer

Fetches the details of an existing customer using ID

What is Capsule CRM?

Capsule CRM is customer relationship management software that lets you manage all your contacts and documents, as well as your sales pipeline. You can attach notes, tasks, and emails and customize fields according to your needs.

CRM Premium

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Know more

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Sales Director, Artico

In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Know more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Know more

Toto

Technical Engineer, Master Liveaboards

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