Integrate CATS with Help Scout

Send information between CATS and Help Scout automatically, without writing any code, using Zoho Flow.

Build your own integrations between CATS and Help Scout

Connect CATS and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate CATS and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Job created

Triggers when a new job is created

Contact created

Triggers when a new contact is created

Activity created

Triggers when a new activity is created

User created

Triggers when a new user is created

Pipeline added

Triggers when a new candidate is added to a job

Candidate created

Triggers when a new candidate is created

Company created

Triggers when a new company is created

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create job

Creates a new job

Create contact

Creates a new contact

Create task

Creates a new task

Create candidate

Creates a new candidate

Fetch job

Fetches the details of an existing job

Fetch contact

Fetches the details of an existing contact

Fetch candidate

Fetches the details of an existing candidate

Fetch company

Fetches the details of an existing company

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find user

Finds user by email address

Find customer

Finds customer by email address

What is CATS?

CATS is an applicant tracking application that lets recruiters source, engage, and manage candidates. It provides features such as meeting scheduling, custom hiring workflows, sponsored job postings, and more.

CRM

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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Julien Granjean

CEO, iDAYit

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