

Integrate Chatra with Deskpro
Send information between Chatra and Deskpro automatically, without writing any code, using Zoho Flow.
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Add Chatra conversations as tickets in Deskpro
How it works


Add Chatra conversations as tickets in Deskpro
Chatra + Deskpro

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Supported triggers and actions
All Triggers - A trigger kickstarts the flow

Conversation ended
Triggers when a conversation is ended

Conversation started
Triggers when a new conversation is started by a visitor or an agent

Message sent in conversation
Triggers when a new message is sent in a conversation by a visitor or an agent

Organization created
Triggers when a new organization is created

Ticket response received
Triggers when a new response is received for a ticket

Ticket created
Triggers when a new ticket is created

Person added
Triggers when a new person is added

Ticket updated
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks

Send message on behalf of agent or group
Sends a message on behalf of an agent or a group

Send message
Sends a message on behalf of a random agent

Fetch visitor
Fetches the details of a visitor

Add person
Adds a new person

Create ticket
Creates a new ticket

Add note to ticket
Adds a note or message to the selected ticket

Create organization
Creates a new organization

Update ticket
Updates the details of an existing ticket

Fetch ticket
Fetches the details of an existing ticket by its ID

Fetch organization
Fetches the details of an existing organization

Fetch person or agent
Fetches the details of a person or agent by their email address or ID
What is Chatra?
Chatra is a live-chat, email and social messaging platform that lets you add live chat to your website and talk with your website visitors in real-time, get website insights and more.
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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