Integrate Confluence with ServiceNow

Send information between Confluence and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between Confluence and ServiceNow

Connect Confluence and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Confluence and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Page created

Triggers when a new page is created

Blog created

Triggers when a new blog is created

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

All Actions - Actions are the automated tasks

Create page or blog post

Creates a new page or blog post

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

What is Confluence?

Confluence is team collaboration software. You can work together on projects, manage company information in the knowledge base, and track page and file versions.

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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