Integrate Delighted with Mercately

Send information between Delighted and Mercately automatically, without writing any code, using Zoho Flow.

Build your own integrations between Delighted and Mercately

Connect Delighted and Mercately with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Delighted and Mercately using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Person unsubscribed

Triggers when a person has unsubscribed from surveys

Survey response created or updated

Triggers when a new survey response is created or updated

Survey response updated

Triggers when an existing survey response is updated in a project

Survey response received

Triggers when a new response is received in a project

Customer created

Triggers when a new customer is created

All Actions - Actions are the automated tasks

Send survey by email

Sends a survey by email

Send SMS survey

Send SMS platform survey

Create or updated person

Creates a new person. Updates the details if it already exists.

Add survey response

Creates a response for an existing survey

Unsubscribe person

Adds a person to your unsubscribe list

Create deal

Creates a new deal

Create customer

Creates a new customer

Update deal

Updates the details of an existing deal

Update customer

Updates the details of an existing customer

Fetch customer by ID

Fetches the details of an existing customer using ID

Fetch deal by ID

Fetches the details of an existing deal using ID

Fetch customer using search parameter

Fetches the details of an existing customer using search parameter

What is Delighted?

Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.

Survey

What is Mercately?

Mercately is a CRM platform that helps businesses manage sales and customer communications through WhatsApp and other channels.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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