Integrate Deskpro with Flashy
Send information between Deskpro and Flashy automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Flashy using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Contact unsubscribed
Triggers when a contact has unsubscribed from the selected list
Contact subscribed
Triggers when a new contact has subscribed to the selected list
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Add contact to list
Adds a contact to the selected list
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Create or update contact
Creates a new contact. Updates the details if it already exists.
Unsubscribe contact from all lists
Unsubscribes the specified contact from all lists
Remove contact from list
Removes the specified contact from the selected list
Fetch contact
Fetches the details of an existing contact by email address
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Flashy?
Flashy is an email marketing and marketing automation platform that lets you understand your visitors and customers, and engage with them in real-time based on their behavior.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
