Integrate Deskpro with Forecast
Send information between Deskpro and Forecast automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Forecast for new tickets created in Deskpro
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Forecast for new tickets generated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Forecast.
Create a task in Forecast for new tickets created in Deskpro
Deskpro + Forecast
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Supported triggers and actions
Integrate Deskpro and Forecast using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
New person
Triggers when a new person is added
New time entry
Triggers when a new time entry is created in the selected project
New sprint
Triggers when a new sprint is created in the selected project
New milestone
Triggers when a new milestone is created in the selected project
New client
Triggers when a new client is created
New task
Triggers when a new card is created in the selected project
New subtask
Triggers when a new subtask is created in the selected project
New project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create project
Creates a new project
Create time registration
Creates a new time registration
Create task
Creates a new task
Create label
Creates a new label
Add person
Adds a new person
Create client
Creates a new client
Create sprint
Creates a new sprint in the selected project
Create milestone
Creates a new milestone in the selected project
Create subtask
Creates a new sub task/to-do
Fetch label
Fetches an existing label by name
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Similar apps
What is Forecast?
Forecast is a project and resource management platform. You can account for task dependencies, track and approve expenses, and collaborate with your team or clients.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
