Integrate Deskpro with Ziflow
Send information between Deskpro and Ziflow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Ziflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Proof created
Triggers when a new proof is created
Review completed
Triggers when a proof review is completed
Proof updated
Triggers when the details of an existing proof are updated
Comment added or updated
Triggers when a new comment is added or when an existing comment is updated
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create folder
Creates a new folder
Complete review or make decision
Makes a decision or marks the specified review as complete based on the reviewer's proof role
Create proof
Creates a new proof
Add reviewer
Adds a reviewer to the specified stage on the proof
Create guest
Creates a new guest
Create comment
Creates a new comment in the specified proof
Update proof
Updates the details of an existing proof
Like comment
Likes a comment in the specified proof
Update user
Updates the details of an existing user
Update guest
Updates the details of an existing guest
Update folder
Updates the details of an existing folder
Update reviewer
Updates the details of an existing reviewer
Fetch proof
Fetches the details of an existing proof using its ID
Fetch reviewer
Fetches the details of an existing reviewer using ID or email address
Fetch guest or user
Fetches the details of an existing contact (guest or user) using their email address or ID
Fetch user
Fetches the details of an existing user using their email address or ID
Fetch comment
Fetches a comment in an existing proof using its ID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Ziflow?
Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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