Integrate Direct Mail for Mac with Freshdesk
Send information between Direct Mail for Mac and Freshdesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Direct Mail for Mac and Freshdesk
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Supported triggers and actions
Integrate Direct Mail for Mac and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Campaign sent
Triggers when an email campaign is sent
Updated address
Triggers when an address in your group is unsubscribed, hard bounced, or otherwise updated
New address
Triggers when a new address is added to your group
Deleted address
Triggers when an address is deleted from your address group
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Add address
Adds a new address
Update address
Updates an existing address
Fetch address
Fetches an address by email
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
What is Direct Mail for Mac?
Direct Mail for Mac is email marketing software. You can pick templates from the gallery, view live previews as you type, and check how your emails will look in different email clients.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
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Technical Engineer, Master Liveaboards
