Integrate Drift with LiveAgent
Send information between Drift and LiveAgent automatically, without writing any code, using Zoho Flow.
Build your own integrations between Drift and LiveAgent
Connect Drift and LiveAgent with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Drift and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New conversation
Triggers when a new conversation is created
Conversation closed
Triggers when a conversation is closed
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch conversation
Fetches the details of a conversation by its ID
Fetch contact - By ID
Fetches the details of an existing contact by ID
Fetch contact - By email
Fetches the details of an existing contact by email
Create company
Creates a new company
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
