Integrate Endpoint Central Cloud with Usedesk

Send information between Endpoint Central Cloud and Usedesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Endpoint Central Cloud and Usedesk

Connect Endpoint Central Cloud and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Endpoint Central Cloud and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

All Actions - Actions are the automated tasks

Create MDM group

Creates a new MDM group in selected group type

Add computer to group

Adds the specified computer to an existing group

Send enrollment request

Sends an enrollment invite to the specified user

Add user to MDM group

Adds the specified user to an existing MDM group

Create user in MDM

Creates a new user in MDM (member)

Remove user from MDM group

Removes the specified user from an existing MDM group

Associate app to MDM group

Associates the specified app to an existing MDM group

Associate profile to MDM group

Associates the specified profile to an existing MDM group

Associate MDM profile to device

Associates the specified MDM profile to an existing device

Associate MDM app to device

Associates the specified MDM app to an existing device

Put device in lost mode

Activates lost mode on the specified device

Fetch computer warranty

Fetches warranty information of an existing computer

Fetch computer basic details

Fetches the basic details of an existing computer

Fetch app

Fetches the details of an existing app

Fetch inventory summary

Fetches the inventory summary of a specified computer

Fetch MDM user

Fetches the details of an existing MDM user

Fetch MDM group

Fetches the details of an existing MDM group

Fetch group

Fetches the details of an existing group

Remove computer from group

Removes the specified computer from an existing group

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Update agent

Updates the details of an existing agent

Fetch client

Fetches the details of an existing client using client ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

What is Endpoint Central Cloud?

Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.

Devices ITSM ManageEngine

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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