Integrate EZ Texting with ServiceDesk MSP On-Premises
Send information between EZ Texting and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between EZ Texting and ServiceDesk MSP On-Premises
Connect EZ Texting and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate EZ Texting and ServiceDesk MSP On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New contact
Triggers when a new contact is created
New message
Triggers when a new message is received
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch delivery report
Fetches the delivery report of the specified message
Move message to folder
Moves a message to the selected folder
Send SMS
Sends a new text message
Fetch contact
Fetches an existing contact by email, phone number, or both
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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