Integrate FeedbackWP with Zendesk
Send information between FeedbackWP and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a new feedback is added to the post in FeedbackWP
Integrate FeedbackWP with Zendesk using Zoho Flow. Whenever a new feedback is added to the post in FeedbackWP, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new feedback is added to the post in FeedbackWP.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new feedback is added to the post in FeedbackWP
FeedbackWP + Zendesk
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Supported triggers and actions
Integrate FeedbackWP and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Feedback added
Triggers when a new feedback is added to the post
Rating added
Triggers when a new rating is added to the post
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is FeedbackWP?
FeedbackWP is a feedback management WordPress plugin that allows users to manage star ratings in the posts and pages on their WordPress site.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
