Integrate Freshchat with Planio

Send information between Freshchat and Planio automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshchat and Planio

Connect Freshchat and Planio with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshchat and Planio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact added

Triggers when a new contact is added

Company added

Triggers when a new company is added

Issue added

Triggers when a new issue is added

All Actions - Actions are the automated tasks

Create conversation

Creates a new conversation

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch agent

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact

Update company

Updates the details of an existing company

Add company

Adds a new company

Create issue

Creates a new issue

Update contact

Updates the details of an existing contact

Create contact

Creates a new contact

What is Freshchat?

Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.

Customer Support

What is Planio?

Planio is a cloud-based project management and issue tracking solution that enables users to manage workflows, track bugs and issues, and build a central database for document management.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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