Integrate Freshchat with Twilio
Send information between Freshchat and Twilio automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshchat and Twilio
Connect Freshchat and Twilio with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshchat and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
SMS message received
Triggers when a new SMS message is received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message sent or received
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
Create conversation
Creates a new conversation
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch agent
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact
Send templated message through SMS, WhatsApp, or Facebook
Sends a templated message through the desired platform
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Freshchat?
Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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