Integrate Freshdesk with SAP S/4HANA
Send information between Freshdesk and SAP S/4HANA automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and SAP S/4HANA using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Purchase contract created or updated
Triggers when purchase contract is created or updated
Purchase order created or updated
Triggers when purchase order is created or updated
Billing document created
Triggers when a new billing document is created
Sales quotation created or updated
Triggers when sales quotation is created or updated
Business partner updated
Triggers when details of an existing business partner are updated
Billing document created or updated
Triggers when a new billing document is created or an existing one is updated
Supplier created
Triggers when a new supplier is created
Supplier invoice created
Triggers when supplier invoice is created
Maintenance order created
Triggers when a new maintenance order is created
Customer created
Triggers when a new customer is created
Product created or updated
Triggers when a product is created or updated
Sales contract created or updated
Triggers when sales contract is created or updated
Business partner created
Triggers when a new business partner is created
Sales order created or updated
Triggers when sales order is created or updated
Payment advice created
Triggers when a new payment advice is created
Sales order BOM created or updated
Triggers when sales order bill of material is created or updated
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create business partner
Creates a new business partner
Create lead
Creates a new lead
Create business partner address
Creates a new business partner address
Fetch supplier
Fetches details of an existing supplier
Fetch sales order
Fetches a sales order details
Fetch business partner
Fetches details of an existing business partner
Fetch customer
Fetches details of an existing customer
Fetch lead
Fetches details of an existing lead
Fetch purchase order
Fetches a purchase order details
Fetch product
Fetches a product details
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is SAP S/4HANA?
SAP S/4HANA is an enterprise resource planning(ERP) suite that helps companies manage things like finance, sales, and supply chain in one place. It runs on a database called HANA for real-time processing.
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Sales Director, Artico
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CEO, Lakeside CNC Group
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Toto
Technical Engineer, Master Liveaboards
