Integrate Freshdesk with Timeular
Send information between Freshdesk and Timeular automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Timeular using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Tracking cancelled
Triggers when a tracking is cancelled
Time entry created
Triggers when a new time entry is created
Tracking stopped
Triggers when a tracking is stopped
Tracking updated
Triggers when an existing tracking is updated
Activity created
Triggers when a new activity is created
Tracking started
Triggers when a new tracking is started
Time entry updated
Triggers when an existing time entry is updated
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Start tracking
Starts tracking the specified activity
Create activity
Creates a new activity
Create mention
Creates a new mention
Create tag
Creates a new tag
Create time entry
Creates a new time entry
Stop current tracking
Stops the current time tracking activity
Update mention
Updates the details of an existing mention
Update activity
Updates the details of an existing activity
Update current tracking
Updates the details of a current tracking
Update tag
Update the details of an existing tag
Update time entry
Updates the details of an existing time entry
Fetch time entry
Fetches the details of an existing time entry using ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Timeular?
Timeular is a time-tracking application that helps you understand and improve your time management, making it easier for your team to work smarter.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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