Integrate Freshdesk with WooCommerce

Send information between Freshdesk and WooCommerce automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and WooCommerce

Connect Freshdesk and WooCommerce with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and WooCommerce using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Product updated

Triggers when the details of an existing product are updated

Customer added

Triggers when a new customer is added

Order created

Triggers when a new order is created

Customer updated

Triggers when the details of an existing customer are updated

Product category created

Triggers when a new product category is created

Order updated

Triggers when the details of an existing order are updated

Product created

Triggers when a new product is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Create coupon

Creates a new coupon

Create customer

Creates a new customer

Create order

Creates a new order

Create product

Creates a new product

Refund order

Creates a refund for an existing order

Create category

Creates a new category

Update coupon

Updates the details of an existing coupon

Update product

Updates the details of an existing product

Update order status

Updates the status of an existing order

Update customer

Updates the details of an existing customer

Update category

Updates the details of an existing category

Fetch customer

Fetches the details of an existing customer

Fetch category

Fetches the details of an existing category

Fetch order

Fetches the details of an existing order

Fetch product

Fetches the details of an existing product

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is WooCommerce?

WooCommerce is an open-source e-commerce plugin for WordPress that provides secure payments, configurable shipping options, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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