Integrate Freshdesk with WooCommerce
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Supported triggers and actions
Integrate Freshdesk and WooCommerce using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Product updated
Triggers when the details of an existing product are updated
Customer added
Triggers when a new customer is added
Order created
Triggers when a new order is created
Customer updated
Triggers when the details of an existing customer are updated
Product category created
Triggers when a new product category is created
Order updated
Triggers when the details of an existing order are updated
Product created
Triggers when a new product is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create coupon
Creates a new coupon
Create customer
Creates a new customer
Create order
Creates a new order
Create product
Creates a new product
Refund order
Creates a refund for an existing order
Create category
Creates a new category
Update coupon
Updates the details of an existing coupon
Update product
Updates the details of an existing product
Update order status
Updates the status of an existing order
Update customer
Updates the details of an existing customer
Update category
Updates the details of an existing category
Fetch customer
Fetches the details of an existing customer
Fetch category
Fetches the details of an existing category
Fetch order
Fetches the details of an existing order
Fetch product
Fetches the details of an existing product
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is WooCommerce?
WooCommerce is an open-source e-commerce plugin for WordPress that provides secure payments, configurable shipping options, and more.
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