Integrate Freshdesk with Zoho Survey
Send information between Freshdesk and Zoho Survey automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Zoho Survey using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Response added or updated
Triggers when a response is added or updated
Response completed
Triggers when a response is completed for the selected survey
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Update survey
Updates the details of an existing survey by ID
Fetch survey
Fetches the details of an existing survey by ID
Fetch survey report
Fetches the details of an existing survey report
Send email invitation
Sends a survey invitation through email to the specified contact or email address
Create survey
Creates a new survey
Share Survey
The survey and its reports will be shared with your collaborators
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Zoho Survey?
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