Integrate Freshservice with SmartHR
Send information between Freshservice and SmartHR automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and SmartHR
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Supported triggers and actions
Integrate Freshservice and SmartHR using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Change updated
Triggers when any detail of a change is updated
Updated release
Triggers when any detail of a release is updated
Updated problem
Triggers when any detail of a problem is updated
Ticket created
Triggers when a new ticket is created
Asset updated
Triggers when the details of an asset is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Employee updated
Triggers when the details of an existing employee are updated
Employee added
Triggers when a new employee is added
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create contract
Creates a new contract
Create requester
Creates a new requester
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket
Creates a new ticket
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Invite user
Sends an invite to the specified user
Fetch employee
Fetches the details of an existing employee by ID
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is SmartHR?
SmartHR is HR software that helps you manage employee data and core administrative processes such as onboarding, hiring, payroll, employee relations and more, in a single integrated solution.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
