Integrate Freshservice with Zoho Writer
Send information between Freshservice and Zoho Writer automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Zoho Writer using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Change updated
Triggers when any detail of a change is updated
Updated release
Triggers when any detail of a release is updated
Updated problem
Triggers when any detail of a problem is updated
Ticket created
Triggers when a new ticket is created
Asset updated
Triggers when the details of an asset is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Document created in WorkDrive
Triggers when a new document is created in the selected WorkDrive
Document created and moved to folder
Triggers when a new document is created and moved to the selected folder
Document edited
Triggers when an existing document is edited
Document created in Zoho Docs
Triggers when a new document is created in Zoho Docs
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create contract
Creates a new contract
Create requester
Creates a new requester
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket
Creates a new ticket
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Upload document
Uploads the selected document and optionally to the selected folder
Merge and sign document
Creates a merged document with the selected template and signs it
Merge and email document
Creates a merged document with the selected template and sends it through email
Create document
Creates a new document with the given text
Send document for signature
Sends the specified document for electronic signature
Merge and store document
Creates a merged document with the selected template and stores it
Merge and store document - WorkDrive
Creates a merged document with selected template and stores it in WorkDrive
Merge document and invoke function
Creates a merge document with the selected template and invokes the function associated with it
Merge and email document - WorkDrive
Creates a merged documents with the selected template and sends it through email
Mark or unmark favorite
Marks or unmarks the specified document as favorite
Mark file as completed
Marks the specified document as completed
Mark or unmark final status
Marks or unmarks the status of the specified document as final
Lock or unlock document
Locks or unlocks the specified document
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Zoho Writer?
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Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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