Integrate Frill with Zendesk
Send information between Frill and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Frill and Zendesk
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Supported triggers and actions
Integrate Frill and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Comment event
Triggers when a comment is created, updated, or deleted
Note event
Triggers when a note is created or deleted
Idea event
Triggers when an idea event occurs
New announcement
Triggers when a new announcement is made
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create announcement
Creates a new announcement
Create idea
Creates a new idea
Fetch idea
Fetches the details of an existing idea
Fetch topic
Fetches the details of an existing topic
Fetch user
Fetches the details of an existing user by email, name, or ID
Fetch status
Fetches the details of an existing status
Fetch announcement category
Fetches the details of an existing announcement category
Fetch follower
Fetches the details of an existing follower
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
What is Frill?
Frill is a customer feedback management application that enables businesses to collect feedback, build roadmaps, and make announcements.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
