Integrate GitLab with SolarWinds Service Desk

Send information between GitLab and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.

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Connect GitLab and SolarWinds Service Desk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate GitLab and SolarWinds Service Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Merge request event occurred

Triggers when a merge request is created, updated, or merged.

Comment added on merge request

Triggers when a new comment on a merge request is added

Comment made on issue

Triggers when a comment is added to an issue

Issue event made

Triggers when there is a new issue event

Comment added to code snippet

Triggers when a new comment is added to a code snippet

Commit made in project

Triggers when a commit is made in the selected project

Comment added on commit

Triggers when an new comment is added to a commit

New Asset

Triggers when a new asset is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Change

Triggers when a new change is created

New User

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create comment on a commit

Creates a new comment on a commit

Create comment on merge request

Creates a new comment on a merge request

Create issue

Creates a new issue

Create comment on code snippet

Creates a new comment on a code snippet

Create comment on a issue

Creates a comment on a issue

Fetch issue

Fetches the details of an existing issue by name

Fetch project

Fetches the details of an existing project by name

Fetch user

Fetches the details of an existing user by username or email address

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is GitLab?

GitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools.

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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