Integrate Groove with Smoove
Send information between Groove and Smoove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Groove and Smoove
Connect Groove and Smoove with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Smoove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Note added
Triggers when a note is added to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Customer added
Triggers when a customer is added
Ticket deleted
Triggers when a ticket is deleted from trash
New subscriber
Triggers when a new subscriber is added
New list
Triggers when a new list is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Add or update subscriber
Adds or updates subscriber details
Create list
Creates a new list
Unsubscribe
Moves the specified subscriber to the Unsubscribed list
Fetch subscriber - By ID
Fetches a subscriber by ID
Fetch subscriber - By email
Fetches a subscriber by email
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Smoove?
Smoove is a marketing automation tool that lets you send emails and text messages easily. You can build customized landing pages, segment customers, and improve your business with clear data metrics.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
