![](https://flow-public.nimbuspop.com/flow-apps/guru.png)
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Integrate Guru with ServiceDesk Plus Cloud
Send information between Guru and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Guru and ServiceDesk Plus Cloud
Connect Guru and ServiceDesk Plus Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Guru and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/guru.png)
Card verified
Triggers when an existing card is verified
![](https://flow-public.nimbuspop.com/flow-apps/guru.png)
Card updated
Triggers when any detail of an existing card is updated
![](https://flow-public.nimbuspop.com/flow-apps/guru.png)
Card added
Triggers when a new card is added
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request updated
Triggers when the details of an existing request are updated
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Asset created
Triggers when a new asset is created
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Requester created
Triggers when a new requester is created
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task closed
Triggers when a task is closed
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task updated
Triggers when the details of an existing task are updated
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change updated
Triggers when a change is updated
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request updated in template
Triggers when an existing request is updated in the selected template
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request approved
Triggers when an existing request is approved
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Note created
Triggers when a new note is created
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change created
Triggers when a new change is created
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request created
Triggers when a new request is created
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request created in template
Triggers when a new request is created in the selected template
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Problem created
Triggers when a new problem is created in a template
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change status updated
Triggers when the status of an existing change is updated
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/guru.png)
Fetch card
Fetches the details of an existing card by title
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create problem
Creates a new problem
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create change
Creates a new change
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create request
Creates a new request
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create requester
Creates a new requester
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Add solution
Adds a new solution
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create request note
Creates a note for the selected request
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Associate request with problem
Associates a request with a specific problem
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update request
Updates the details of an existing request
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update problem
Updates the details of an existing problem
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update change
Updates the details of an existing change
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch change UDF attributes
Fetches a change's UDF attributes by name
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch requester
Fetches the details of an existing requester by email address
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch request - By ID
Fetches the details of an existing request by ID
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Find a request attribute
Fetches a request attribute by its name
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch request UDF attributes
Fetches a request UDF attribute by its name
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch change attribute
Fetches the details of an existing change attribute by name
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch problem
Fetches the details of an existing problem by ID
![](https://flow-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch solution topic
Fetches a solution topic by its name
What is Guru?
Guru is a knowledge management solution that helps your teammates effortlessly capture and share valuable information at the right time.
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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