Integrate Help Scout with Helpshift
Send information between Help Scout and Helpshift automatically, without writing any code, using Zoho Flow.
Build your own integrations between Help Scout and Helpshift
Connect Help Scout and Helpshift with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Help Scout and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
Issue created
Triggers when a new issue is created
Issue updated
Triggers when the details of an existing issue are updated
All Actions - Actions are the automated tasks
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find user
Finds user by email address
Find customer
Finds customer by email address
Add message
Adds a message to an existing issue
Add note
Adds a private note to an existing issue
Create issue
Creates a new issue
Create FAQ
Creates a new FAQ
Fetch user
Fetches the details of an existing user by email address
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Similar apps
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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