Integrate Help Scout with Pivotal Tracker
Send information between Help Scout and Pivotal Tracker automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Help Scout and Pivotal Tracker using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Mailbox added
Triggers when a new mailbox is added
User created
Triggers when a new user is created
Conversation created
Triggers when a new conversation is created
Customer added
Triggers when a new customer is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
Activity registered in tracker
Triggers when a new activity is registered in the tracker
Project created
Triggers when a new project is created
Story created
Triggers when a new story is created in the selected project
All Actions - Actions are the automated tasks
Create conversation from customer
Creates a new conversation from a customer
Create conversation to customer.
Creates a new conversation to a customer from a user
Create customer
Creates a customer if it does not already exist
Find user
Finds user by email address
Find customer
Finds customer by email address
Create project
Creates a new project
Create story
Creates a new story in the selected project
Fetch label
Fetches a label by its name
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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What is Pivotal Tracker?
Pivotal Tracker is a project management tool for developers. You can customize notifications; follow up on every event in a project's history; organize with tasks, labels, and workspaces; and even share files.
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