Integrate Jira Cloud with Kayako
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Supported triggers and actions
Integrate Jira Cloud and Kayako using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Issue updated
Triggers when the details of an existing issue are updated
Issue created
Triggers when a new issue is created
Work log created
Triggers when a new work log created
Issue status updated
Triggers when the status of an issue is updated
Work log updated
Triggers when the details of an existing work log are updated
Version created
Triggers when a new version is created for an existing project
Project created
Triggers when a new project is created
Version released
Triggers when a version is released
Project updated
Triggers when the details of an existing project are updated
Comment updated
Triggers when an existing comment is updated
Comment created
Triggers when a new comment is created
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user account is created
All Actions - Actions are the automated tasks
Create comment
Creates a new comment for the specified issue
Create issue
Creates a new issue in the selected project
Create user
Creates a new user
Create project
Creates a new project
Update issue
Updates the details of the specified issue
Fetch project
Fetches the details of an existing project by project ID or key
Fetch issue attribute
Fetches the attributes of an existing issue
Fetch user
Fetches the details of an existing user by email address
Add tags to organization
Adds tags to an existing organization
Add tags to conversation
Adds the specified tags to an existing conversation
Create organization
Creates a new organization
Create conversation
Creates a new conversation
Create user
Creates a new user account and profile
Update conversation
Updates the details of an existing conversation
Update organization
Updates the details of an existing organization
Update user
Updates the details of an existing user
Find organization
Finds the details of an existing organization
Find conversation
Finds the details of an existing conversation
Find user
Finds the details of an existing user
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
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Webhook triggers
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