Integrate Jira Service Management with ChatBot
Send information between Jira Service Management and ChatBot automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Service Management and ChatBot using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Story created
Triggers when a new story is created
Segment created
Triggers when a new segment is created
Entity created
Triggers when a new entity is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create comment
Creates a new comment
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
Create entity
Creates a new entity
Create user
Creates a new user
Add segment to user
Adds a segment to the user
Create segment
Creates a new segment
Create story
Creates a new story
Update user
Updates the details of an existing user
Ban or unban user
Marks an existing user as banned or unbanned
Update segment to user
Updates the details of an existing user segment
Fetch user by ID
Fetches the details of an existing user using ID
Fetch entity by ID
Fetches the details of an existing entity using ID
Fetch user by search parameter
Fetches the details of an existing user using search parameter
Fetch story by ID
Fetches the details of an existing story using ID
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is ChatBot?
Chatbot is an AI-driven chatbot application that can help customers provide quick and accurate AI-generated answers to customer questions.
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