Integrate Jira Service Management with Microsoft Entra ID

Send information between Jira Service Management and Microsoft Entra ID automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and Microsoft Entra ID

Connect Jira Service Management and Microsoft Entra ID with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and Microsoft Entra ID using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create customer

Creates a new customer

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

Add license to user

Adds a new license subscription to an existing user

Create group

Creates a new group

Create user

Creates a new user

Add user to group

Subscribes a user to an existing group

Remove license from user

Removes a license subscription from an existing user

Update group

Updates the details of an existing group

Update user

Updates the details of an existing user

Fetch user

Fetches the details of an existing user

Fetch group

Fetches the details of an existing group

Fetch device

Fetches the details of an existing device by display name

Remove users from a group

Removes a user from an existing group

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Microsoft Entra ID?

Microsoft Entra ID is an identity and access management platform that can help you manage user identities and access to your apps, data, and resources.

IT Security Microsoft

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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