Integrate Jira Service Management with SupportBee
Send information between Jira Service Management and SupportBee automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Service Management and SupportBee using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create comment
Creates a new comment
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
Create Ticket
Creates a new ticket
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
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