Integrate Kissflow with ServiceDesk Plus On-Premises
Send information between Kissflow and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Kissflow and ServiceDesk Plus On-Premises
Connect Kissflow and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Kissflow and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Change in workflow step
Triggers when a request in the selected process moves from one workflow step to another. Also triggers when an action is performed to initiate a move, like Approve or Reject.
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create draft request
Creates a new request for the selected process, populates required fields, and saves it as draft
Submit new request
Initiates a new request for the selected process, populates required fields, and submits the request for processing
Approve request
Approves a request to move it to the next workflow step
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
What is Kissflow?
Kissflow is a workflow management tool that automates your business process workflows. You can install apps, define permissions for your tasks, and monitor progress of your workflows.
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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