Integrate Microsoft Teams with Retently

Send information between Microsoft Teams and Retently automatically, without writing any code, using Zoho Flow.

Build your own integrations between Microsoft Teams and Retently

Connect Microsoft Teams and Retently with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Microsoft Teams and Retently using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Channel created

Triggers when a new channel is created in the selected team

Event created

Triggers when a new event is created

Feedback received

Triggers when new feedback is received

Customer created

Triggers when a new customer is created

All Actions - Actions are the automated tasks

Create event

Creates a new event

Add user to channel

Adds the specified user to a channel

Create channel

Creates a new channel in the selected team

Post message to chat

Posts a message to the specified chat

Post message to channel

Posts a message in the selected channel

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch user by name or email

Fetches user by name or email

Fetch channel

Fetches a channel by it's name

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

Create or update customer

Creates a new customer. Update the details if the email address already exists.

Create customer and send survey

Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Add tags to feedback

Adds tags to the specified feedback

Unsubscribe customer

Unsubscribes the specified customer

Fetch score

Fetches the details of the latest NPS score

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

What is Retently?

Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.

Reviews Survey

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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