Integrate Microsoft Teams with ServiceNow
Send information between Microsoft Teams and ServiceNow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Microsoft Teams and ServiceNow
Connect Microsoft Teams and ServiceNow with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Microsoft Teams and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Channel created
Triggers when a new channel is created in the selected team
Event created
Triggers when a new event is created
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
All Actions - Actions are the automated tasks
Create event
Creates a new event
Add user to channel
Adds the specified user to a channel
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Post message to channel
Posts a message in the selected channel
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch user by name or email
Fetches user by name or email
Fetch channel
Fetches a channel by it's name
Cancel event
Cancels the specified event
Fetch event
Fetches the details of an existing event by title or ID
Create record
Creates an incident record
Update record
Updates an existing incident record
Fetch user
Fetches the details of an existing user
Fetch record
Fetches an incident record by ID
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
