![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Integrate Microsoft Teams with Zendesk
Send information between Microsoft Teams and Zendesk automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Microsoft Teams and Zendesk
Connect Microsoft Teams and Zendesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Microsoft Teams and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Channel created
Triggers when a new channel is created in the selected team
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Event created
Triggers when a new event is created
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
User created
Triggers when a new user is created
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Ticket updated
Triggers when the details of a ticket is updated
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Create event
Creates a new event
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Add user to channel
Adds the specified user to a channel
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Create channel
Creates a new channel in the selected team
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Post message to chat
Posts a message to the specified chat
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Post message to channel
Posts a message in the selected channel
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Update event
Updates the details of an existing event
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Fetch user by name or email
Fetches user by name or email
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Fetch channel
Fetches a channel by it's name
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Cancel event
Cancels the specified event
![](https://flow-public.nimbuspop.com/flow-apps/microsoft_teams.png)
Fetch event
Fetches the details of an existing event by title or ID
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Create Organization
Creates a new organization
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Add Tag
Adds tag to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Create Ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Create User
Creates a new user
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Create Request
Creates a new ticket in a verified end user's account
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Update User Details
Updates an existing user's details
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Update Ticket
Updates an existing ticket status or adds comments
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Add Comment
Adds comment to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Update Organization
Updates an existing organization
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch Organization
Fetches the details of an existing organization
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch User
Fetches the details of an existing user by ID
![](https://flow-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch Ticket
Fetches a ticket by ID
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >