Integrate Monday with Zendesk

Send information between Monday and Zendesk automatically, without writing any code, using Zoho Flow.

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Create pulses in Monday from new Zendesk tickets

This flow creates a pulse in Monday for each new ticket that is added to Zendesk. Keep your entire team in the loop about new requests that customers raise.

How it works

1. A new ticket is created in Zendesk. 

2. Zoho Flow adds it as a pulse in Monday.

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Create pulses in Monday from new Zendesk tickets

Zendesk + Monday

Build your own integrations between Monday and Zendesk

Connect Monday and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Monday and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Update posted

Triggers when an update is posted

Member added

Triggers when a new member is added

Item created in board

Triggers when a new item is created in the selected board

Board created

Triggers when a new board is created

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create update

Creates an update for the selected item

Create board

Creates a new board

Create item

Creates a new item in the selected board

Update column values in item

Updates the value of a column in the specified item

Fetch user

Fetches the details of an existing user by email or ID

Fetch item

Fetches the details of an existing item by name or ID

Create or fetch tag

Fetches the details of an existing tag if it exists or else creates a new tag

Fetch board

Fetches the details of an existing board by board ID

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

What is Monday?

Monday (previously Dapulse) is a project management tool that lets you manage everything from a single board. It also enables organizations to build custom workflow apps in a code-free environment.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

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Head of Operations, AAA Band Rentals

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