Integrate NetHunt CRM with ServiceDesk Plus Cloud

Send information between NetHunt CRM and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between NetHunt CRM and ServiceDesk Plus Cloud

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Supported triggers and actions

Integrate NetHunt CRM and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New comment

Triggers when a new comment is created in the selected folder

New or updated record

Triggers when a record is created, modified, or deleted

New record

Triggers when a new record is created in the selected folder

Notification sent

Triggers when a user sends a notification

Project updated in template

Triggers when a project is updated under selected template

Milestone created

Triggers when a new milestone is created

Requester created

Triggers when a new requester is created

Request approved

Triggers when an existing request is approved

Project created

Triggers when a new project is created

Milestone updated

Triggers when a milestone is updated

Note created

Triggers when a new note is created

Request task updated

Triggers when the details of an existing request task are updated

Change created

Triggers when a new change is created

Request updated

Triggers when the details of an existing request are updated

Problem created

Triggers when a new problem is created in a template

Project updated

Triggers when a project is updated

Request task created

Triggers when a new request task is created

Task closed

Triggers when a task is closed

Project created in template

Triggers when a new project is created in selected template

Request task worklog created

Triggers when a request task worklog is created

Project task updated

Triggers when an existing task is updated

Change updated

Triggers when a change is updated

Project task created

Trigger when a new task is created in project

Project comment added

Triggers when a new project comment is added

Project task comment added

Triggers when a new project task comment is added

Request created in template

Triggers when a new request is created in the selected template

Asset created

Triggers when a new asset is created

Project member added

Triggers when a new member is added in project

Request created

Triggers when a new request is created

Milestone comment added

Triggers when a new comment is added in milestone

Project task worklog created

Triggers when a new project task worklog is created

Request worklog created

Triggers when a new request worklog is created

Change status updated

Triggers when the status of an existing change is updated

Request updated in template

Triggers when an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Create record

Creates a new record in the selected folder

Add Gmail thread to record

Adds an email conversation from Gmail to the specified record

Create comment

Creates a new comment for the specified record

Update record

Updates details of the specified record

Fetch record - By ID

Fetches a record by ID

Fetch record - By data

Fetches a record by any data present

Create milestone task worklog

Creates a new milestone task worklog

Add project member

Add a new project member

Create project task

Creates a new task in a project

Add milestone comment

Adds a new milestone comment

Add comment

Adds a new comment to a project, milestone, or to tasks under a project or milestone

Create request note

Creates a note for the selected request

Send Notification

Sends a request notification

Associate request with problem

Associates a request with a specific problem

Create problem

Creates a new problem

Create request

Creates a new request

Create technician

Creates a new technician

Create project

Creates a new project

Create requester

Creates a new requester

Create request task worklog

Creates a new request task worklog

Create request worklog

Creates a new request worklog

Add solution

Adds a new solution

Create milestone

Creates a new milestone

Create project task worklog

Creates a new project task worklog

Create request task

Creates a new request task

Create change

Creates a new change

Update request

Updates the details of an existing request

Update technician

Updates the details of an existing technician

Update project

Updates the details of an existing project

Update project task

Updates the details of an existing project task

Update requester

Updates the details of an existing requester based on ID

Update change

Updates the details of an existing change

Update milestone

Updates the details of an existing milestone

Update problem

Updates the details of an existing problem

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Find a request attribute

Fetches a request attribute by its name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch request by internal ID

Fetches the details of a request based on internal ID

Fetch project task

Fetches the details of an existing project task by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch requester

Fetches the details of an existing requester by email address

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch milestone

Fetches the details of an existing milestone by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch project - By id

Fetches the details of an existing project by ID

Fetch technician attributes

Fetches the details of an existing technician attribute by name

What is NetHunt CRM?

NetHunt CRM is a CRM solution for Gmail. You can receive live updates from your team, track email opens, and manage your sales pipeline.

CRM

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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