Integrate NetHunt CRM with ServiceDesk Plus Cloud

Send information between NetHunt CRM and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between NetHunt CRM and ServiceDesk Plus Cloud

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Supported triggers and actions

Integrate NetHunt CRM and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New record

Triggers when a new record is created in the selected folder

New or updated record

Triggers when a record is created, modified, or deleted

New comment

Triggers when a new comment is created in the selected folder

Request created in template

Triggers when a new request is created in the selected template

Task closed

Triggers when a task is closed

Request updated

Triggers when the details of an existing request are updated

Task created

Triggers when a new task is created

Asset created

Triggers when a new asset is created

Note created

Triggers when a new note is created

Request approved

Triggers when an existing request is approved

Problem created

Triggers when a new problem is created in a template

Request created

Triggers when a new request is created

Task updated

Triggers when the details of an existing task are updated

Change created

Triggers when a new change is created

Requester created

Triggers when a new requester is created

Change status updated

Triggers when the status of an existing change is updated

Change updated

Triggers when a change is updated

Request updated in template

Triggers when an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Create comment

Creates a new comment for the specified record

Add Gmail thread to record

Adds an email conversation from Gmail to the specified record

Create record

Creates a new record in the selected folder

Update record

Updates details of the specified record

Fetch record - By ID

Fetches a record by ID

Fetch record - By data

Fetches a record by any data present

Create request

Creates a new request

Add solution

Adds a new solution

Associate request with problem

Associates a request with a specific problem

Create change

Creates a new change

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

Find a request attribute

Fetches a request attribute by its name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch requester

Fetches the details of an existing requester by email address

What is NetHunt CRM?

NetHunt CRM is a CRM solution for Gmail. You can receive live updates from your team, track email opens, and manage your sales pipeline.

CRM

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

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CEO, Fabricroot

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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