Integrate Okta with ServiceDesk MSP On-Premises

Send information between Okta and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Okta and ServiceDesk MSP On-Premises

Connect Okta and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Okta and ServiceDesk MSP On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Device identity events

Triggers when a device identity event occurs

User events

Triggers when a user events occurs

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created from an account

Triggers when a new request is created from an account

Request created

Triggers when a new request is created

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request updated in template

Triggers when the details of an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Deactivate user

Deactivates an user from your Okta people

Create user with password

Creates a new user with password

Activate user

Activates an inactive user

Unsuspend user

Unsuspends a suspended user

Reactive user

Reactives the specified user

Create user without credentials

Creates a new user without credentials

Assign a role to a user

Assigns a new role to a user

Unlock user

Unlocks the locked out user

Add user to a group

Adds the specified user to the group

Suspend user

Suspends the specified user

Fetch group

Fetches the details of an existing group by group ID or name

Fetch people

Fetches the details of an existing user by user ID, name, email address or login

Remove user from group

Removes the specified user from the selected group

Delete user

Deletes the specified user

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create problem

Creates a new problem

Create change

Creates a new change

Create request

Creates a new request

What is Okta?

Okta is an identity and access management platform that enables secure access, authentication, automation, and more.

IT Security

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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