Integrate Outlook with ServiceDesk Plus On-Premises
Send information between Outlook and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Outlook and ServiceDesk Plus On-Premises
Connect Outlook and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Outlook and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is added to the selected list
Email received
Triggers when a new email is received
Event created
Triggers when a new event is created
Email sent
Triggers when a new email is sent
Event updated
Triggers when the details of an existing event are updated
Event cancelled
Triggers when an existing event is cancelled
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Reply to email
Replies to the specified email
Send email
Creates and sends a new email
Flag email
Flags the specified email
Forward event
Forwards an event request to the specified recipients
Create event
Creates a new event
Create task
Creates a new task in the selected list
Create contact
Creates a new contact
Update task
Updates the details of an existing task in the selected list
Update event
Updates the details of an existing event
Update contact
Updates the details of an existing contact
Fetch task
Fetches the details of an existing task by title or ID from the selected list
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
Find contact folder
Finds a folder by name
Fetch calendar
Fetches the details of a calendar by name
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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