Integrate PagerDuty with Jira Service Management
Send information between PagerDuty and Jira Service Management automatically, without writing any code, using Zoho Flow.
Build your own integrations between PagerDuty and Jira Service Management
Connect PagerDuty and Jira Service Management with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate PagerDuty and Jira Service Management using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident created or triggered
Triggers when a new incident is created or triggered
New notification
Triggers when there is a new notification
Incident resolved
Triggers when an incident is resolved
Incident acknowledged
Triggers when an incident is acknowledged
Customer request created
Triggers when a new customer request is created
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create incident
Creates a new incident
Create event
Creates a new event
Update incident
Updates the details of an existing incident
Find user on call
Finds the user on call for a specific schedule
Fetch user
Fetches the details of an existing user by its ID or name
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Create comment
Creates a new comment
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
