Integrate PagerDuty with ServiceDesk Plus On-Premises
Send information between PagerDuty and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between PagerDuty and ServiceDesk Plus On-Premises
Connect PagerDuty and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate PagerDuty and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident created or triggered
Triggers when a new incident is created or triggered
New notification
Triggers when there is a new notification
Incident resolved
Triggers when an incident is resolved
Incident acknowledged
Triggers when an incident is acknowledged
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create incident
Creates a new incident
Create event
Creates a new event
Update incident
Updates the details of an existing incident
Find user on call
Finds the user on call for a specific schedule
Fetch user
Fetches the details of an existing user by its ID or name
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Webhook triggers
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Logic
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Custom functions
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